constant support within the workshop
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TEXA Security Access
By subscribing to the TEXA Security Access service, you can carry out unlimited, safe and official diagnoses even on all the vehicles equipped with the SGW (Secure Gateway), a protection module, installed on the latest-generation vehicles, that intercepts any attempt to access communication with the control units installed in the vehicle.
It allows you to receive and access information relating to: frequent problems and related repair procedures, operating principles of a specific electronic-mechanical system, methods to rapidly find a solution to a problem. All this is available through documents stored by vehicle, enhanced with easy-to-interpret comparative tables and images.
It allows accessing TEXA’s diagnostic databases rapidly, to search for repair procedures already encountered and registered by the Call Center technicians. Vehicle repairers can therefore access thousands of practical troubleshooting cases, tested on site by mechanics all over the world, 24/7.
It allows getting in touch with TEXA’s telephone support centre and receiving assistance by qualified technicians, who guide users throughout troubleshooting in a few easy steps. Alternatively, the iSUPPORT service is available. It allows you to ask for technical support directly from the diagnostic tool, to solve any possible problem.
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A series of exclusive contents that further simplify your daily work.
TEXA is also Training
A furthered and specialised preparation is needed in order to get to know in detail the important TEXA IDC5 software functions and its applications on the electronic systems that drive today’s vehicles.
For this, TEXA implemented a specialised training project, exclusively dedicated to the training of automotive technicians, made up by a network of Training Centers deployed throughout the country at your sales network branches. The TEXAEDU program is structured in module that allow every workshop to follow the specific course that is more appropriate for its needs.