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Software Update

A SINGLE SOFTWARE, MANY SERVICES

Thanks to the IDC6 SW you can benefit from services that will take full advantage of its potential

TEXA has created ad-hoc subscriptions to allow you to be updated with advanced functions and with the latest news on the market, including the most recent coverage of makes and models.

1°

IDC6 SOFTWARE LICENCE

2°

TEXPACK SOFTWARE UPDATE

3°

TEX@INFO SERVICES

TEXPACK: Continuously updated services

Is an annual contract for the update of all five diagnostic environments (CAR, TRUCK, BIKE, OFF-HIGHWAY and MARINE) that ensures you can always use your diagnostic tool to its full potential.
The TEXPACK contract allows you to keep your TEXA diagnostic tool completely up to date with the latest technical
developments and coverage of makes and models.
 
TEXPACK CAR guarantees the gateway unlock function and access to the protected control units.

Discover its functions:

NEW COVERAGES

WITH TEXPACK you can always be updated with the latest news on the market and with the coverage of the latest makes and models
Discover more on the makes covered by the software

SGW unlock

You will be able to carry out all the diagnostic operations even in the presence of locks by the manufacturer thanks to the prompt response by TEXA to the constant changes

Latest news on the market

A world of information organised by brand and model with a database continuously updated with the recent coverage.

Exclusive Functions

Dashboards, wiring diagrams, technical bulletins and solved problems.

Many additional functions exclusively reserved to subscribed customers.

Choose TEX@INFO as a supplementary subscription!

TEX@INFO is a service that adds to the TEXPACK, offering the opportunity to access extra functions that allow exploring with increasing detail the world of diagnosis and get all the support needed to understand and solve any type of problem, guiding you towards the solution.

Based on your operating needs you can use the service that is the most suitable for you!

Discover its functions:

Call Center

It allows getting in touch with TEXA’s telephone support centre* and receiving assistance by qualified technicians, who guide users throughout troubleshooting in a few easy steps. Alternatively, the iSUPPORT service is available. It allows you to ask for technical support directly from the diagnostic tool, to solve any possible problem. Moreover, TEXA provides a dedicated ADAS line to answer any questions and solve any of your needs.

* With prior consent by the Data Subject, the phone calls will be recorded and transcribed in compliance with the privacy regulations and will be used in anonymous form to improve the technical bulletin service and the phone and interactive assistance. For further details on how we process your personal data, please read our privacy policy available at this link.

TECHNICAL BULLETINS

It allows you to receive and access information relating to: frequent problems and related repair procedures, operating principles of a specific electronic-mechanical system, methods to rapidly find a solution to a problem. All this is available through documents stored by vehicle, enhanced with easy-to-interpret comparative tables and images.

SOLVED PROBLEMS

It allows accessing TEXA’s diagnostic databases rapidly, to search for repair procedures already encountered and registered by the Call Center technicians. Vehicle repairers can therefore access thousands of practical troubleshooting cases, tested on site by mechanics all over the world, 24/7.

REMOTE DIAGNOSIS

It allows contacting a TEXA operator to receive
multi-brand diagnostic assistance remotely.
All diagnostic operations will be easy to access,
thus enhancing the workshop's diagnostic capacity
Find out more on the
Remote Diagnosis service

SoH

Specifically designed to measure the battery’s state of health, this service* allows you to monitor all the parameters required for an accurate, safe, and reliable assessment, supported by dedicated certification.
The battery’s state of health is a key parameter for diagnosing electric and plug‑in hybrid vehicles. It enables you to evaluate the lifespan of the main components and, above all, provides a precise indication of the condition of the vehicle’s traction battery.

*Function subject to territorial limits.
Check the service availability in a specific Country with your distributor

TEXA Security Access

By selecting the TEXA Security Access service* you can access the functions on all the Iveco vehicles equipped with SGW, protection modules set by the manufacturers which intercept any attempt to communicate with some of the control units in the vehicle. You only have to own a TEXPACK to add this service and you can perform unlimited, safe and official diagnoses on all vehicles.

Furthermore, the TRUCK environment also includes FCA, Volkswagen Commercial Vehicles, Renault Professional and Mercedes-Benz Commercial Vehicles.

*Function only available for Europe and South America

To activate the Support and Assistance Services

Or to know more on our TEXPACK, Texa Security Access and TEX@INFO contracts
CONTACT US
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